Shipping policy
Shipping Policy
Order processing
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You'll get an email confirmation when your order is placed and another with tracking details once it ships.
Delivery times
Estimated delivery times after your order ships:
- United States: 5–10 business days
- European Union & United Kingdom: 7–14 business days
- Rest of the world: 10–20 business days
These are estimates, not guarantees. Occasional delays can happen during busy periods or because of carrier issues. In all cases, we will deliver your order within 30 days of purchase unless we agree otherwise with you.
Shipping costs
Shipping costs are shown at checkout before you pay.
Free shipping on orders over $[35].
Tracking
Every order comes with a tracking number, which you'll receive by email as soon as your parcel is on its way.
Customs, duties and taxes
Orders shipped outside [your shipping country] may be charged import duties or taxes by the destination country. These charges are the customer's responsibility and are not included in our prices or shipping fees.
Incorrect addresses
Please check your shipping address carefully at checkout. If you spot a mistake, contact us within 12 hours at [your email] and we'll do our best to update it before the order ships.
Lost, delayed or damaged parcels
If your order hasn't arrived within the estimated time, or arrives damaged, email us at [your email] with your order number. We'll help track it down or send a replacement free of charge. The risk of loss passes to you only once the parcel has been delivered.
Questions?
Contact us at ghoster200909@gmail.com . We're happy to help.